To make a one time payment by credit card, a QR code is attached to each charging station.
Scan this QR code with your mobile phone. This will take you straight to the payment page.
If there is no QR code to scan, make a note of the charging station ID. You can find it at any time in our Swisscharge application. you may cick here and enter the number of the top-up station.
Please note! If you pay directly by credit card, amounts will be reserved on your credit card before loading:
- AC stations CHF 40.00
- DC stations CHF 60.00
Depending on your credit card provider, you will be reimbursed for the difference with the actual amount of the charge within a few days or by the end of the month.
Step-by-step instructions for charging with the QR code
1. Connect your vehicle to the charging station by plugging the charging cable into your
and plugging it into the charging station.
2. On the charging station, there will be a sticker with a QR code.
Scan it with your mobile phone.
If not, you can go to the website and enter the number of the recharging station. Then enter the number of the recharging station.
3. After the charging station is found, you will see below option for payment, you may select "Pay now" or "Pay with Twint"
4. You will see below options after you select "Pay now", you may select one of the payment method and enter your payment details accordingly
5. The loading process begins. You may keep the page open or you can also close
If you scan the QR-code again, you will be able to find back your session. You will just need to provide the last digits of your payment card or the pin that you have given if you’re using TWINT, Google pay or apple pay. Then you will see your session again.
6. To end the charging process, go to the website again and select the option to end the charging process, or you may end the process from the car.
If the charging process cannot be completed, please contact our 24/7 hotline on 0848 84 80 88.
7. After the charging process is terminated. You will see below summary of the charging session. It may take few minutes for the receipt to be generated
8. Unplug the car and continue driving.