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Knowledge base
FAQ
About Swisscharge?
4
Who is Swisscharge?
How does Swisscharge work?
How can I charge my electric car?
How do i charge my vehicle direclty at the station?
Costs and prices
0
Fleet clients
0
Payment
4
How often do you pay at Swisscharge?
Which payment methods are accepted?
Where can I find the receipts for my charging transactions?
How can I pay an outstanding invoice in the Swisscharge app after I have been blocked?
Expansion of the network
0
Swisscharge customer account
9
Ordering a charge card with an existing customer account
Ordering a charge card without an existing customer account
How can I adjust my personal information?
I forgot my password
How can I delete my account?
View all 9
Technical Informations
0
Charging abroad
1
Our charging network abroad
Charging Problems
0
App
7
Where can I find the prices in the app?
How do I change my credit card information?
How do I enable/disable the filters?
Where can I find the charging station number/ID?
Where can I find the outstanding amount in the app?
View all 7
Roaming
4
How do I recognize a roaming station in the app?
At what rates do I charge at roaming stations?
Who do I report a problem at a roaming charging station to?
GoFast charging stations
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