Do you have an expired credit card or would you like to add a new one?
Then please follow these steps:
1. Go to the Swisscharge app and select the menu
2. Click the payment method
3. You can add or delete any payment method
4. After you select add payment method. Please enter the new credit card details.
Virtual and prepaid credit cards are no longer accepted.
5. Then you should confirm the payment method in your respective bank page via 3D Secure, also known as two-factor authentication.
6. If everything is in order, you should be able to confirm the payment of CHF 1.00 via SMS or app and complete the process. You will receive the following confirmation at the end of this process:
If this is not the case, we ask that you contact your credit card provider directly to set up verification.