Help and Support

If you already have an account, you can order a charge card as follows:  1. Log in to the Swisscharge app. Select the menu option on the top left 2 ...

If you do not yet have a customer account, you must open one first. You can do this in the following way: 1. Register here. 2. After your registrati...

If you want to edit your customer data, proceed as follows.:  1. Open the Swisscharge app. 2. Check whether you are logged in to the app. If not, pl...

If you have forgotten your password, proceed as follows:  1. Open the Swisscharge app.  2. Enter your email address and click on "Continue with...

It is a pity that you want to leave us. We would like to prevent this. Please let us know why you wish to cancel your customer account. We will do our best...

The procedure for adding an existing RFID card or other RFID tag is as follows:  1. Open the Swisscharge app. 2. Check whether you are logged in to ...

The app did not update / Automatic update did not work. Please perform the update manually by searching for Swisscharge in your app store and updating i...

To register with Swisscharge, click either on this link to the homepage or register via the swisscharge app. Registration via app:  1. Enter the email...